Cosmetics Beauty Advisor
Lord & Taylor - Stores - Columbia, MD

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Job Description:
The Beauty Advisor represents Lord & Taylor and its
ideals of service and quality to the customer. Beauty
Advisors must always be ready to assist customers with
product selection and ensure that the customer's Lord &
Taylor experience is a positive one. Professionalism and
product knowledge are essential qualities for a
successful Beauty Advisor. Beauty Advisors must have
strong people skills and be comfortable with developing
and fostering client relationships. Beauty Advisors are
responsible for generating sales by accurately
determining customers' needs and completing sales in a
friendly efficient manner. Full Time and Part Time
Beauty Advisors report to an Area Sales Manager.
Key Accountabilities
  • Work in front of the counter and approach all
customers immediately. Intersell when necessary.
  • Achieve daily sales and clientelling plans.
  • Develop comprehensive product knowledge of own line
and key products in neighboring bays.
  • Treatment BAs must perform 5 skincare
consultations/make-overs daily. Fragrance BAs must
perform 5 fragrance-layering consultations daily.
  • Open new charge accounts, minimum 1 per week.
  • Continually build and utilize clientele file:
  • Must add a minimum of 3 clients a day to their
clientele file.
  • Must contact 5 clients a day, 10 clients a day
during GWP time.
  • Work with Counter Managers to plan and implement
special events and daily "at counter" events.
  • Provide intersell training on key products for
neighboring bays.
  • Demonstrate flexibility to meet the staffing needs
of the business.
  • Ensure counter is adequately stocked, cleaned and
properly merchandised.
  • Wear vendor supplied uniforms and maintain Lord &
Taylor dress code standards.
  • Enforce loss prevention and shortage control
procedures and maintain all safety standards.
  • Maintain all specific cosmetic line standards,
policies and procedures.

Job Requirements:
  • Selling experience is preferred and helpful.
  • Engaging personality.
  • Strong phone skills/etiquette