TITLE: CREATIVE SERVICES: ACCOUNT MANAGER/PROJECT MANAGER
COMPANY MASSMUTUAL FINANCIAL GROUP
Chartered in 1851, Massachusetts Mutual Life Insurance Company (“MassMutual” or the “Company”) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial strength and strong performance, paying dividends to eligible participating policyholders every year since the 1860s. MassMutual is headquartered in Springfield, Massachusetts and its major subsidiaries include OppenheimerFunds, Inc., Babson Capital Management LLC, Cornerstone Real Estate Advisers LLC, Baring Asset Management Limited and First Mercantile Trust Company.
MassMutual Financial Group (“MMFG”) is a marketing name for Massachusetts Mutual Life Insurance Company and its affiliated companies and sales representatives. MMFG is a global, diversified financial services organization providing life insurance, disability income insurance, long term care insurance, retirement/401(k) plan services, annuities, investment management, mutual funds and trust services to individual and institutional investors. With whole life insurance as its foundation, the company’s strong and growing network of financial professionals helps clients make good financial decisions for the long-term. MassMutual, or its subsidiaries, also have operations in Asia, Europe and Latin America.
MassMutual has maintained some of the highest financial strength ratings in any industry, and is committed to maintaining a position of preeminent financial strength by achieving consistent, long-term profitable growth. In total, MassMutual worldwide insurance in-force was $532 billion at the end of 2009, and assets under management were $420 billion. Premium and other deposits totaled $27 billion for 2009. MassMutual is ranked 93 on the Fortune 500 list and was also named one of Fortunes “Most Admired” companies.
Account Manager - Project Manager
To project manage the execution of all print and other media based marketing and communication projects for an assigned book of business. To provide day-to-day project management coordinating all project activity between Creative Services, internal clients, external suppliers, and other business partners.
Provide account management services and partner with clients to determine scope of projects, budget requirements, production alternatives and time schedules. Ensure that all work/projects contain necessary information, which is organized and well communicated to everyone involved. Organize, schedule and manage projects through effective coordination of activities, resources and utilization of project management software and principals. Oversee project progress by monitoring actual costs against estimates and ensuring client timeline and quality expectations are achieved. Partner with internal and external design resources and agencies. Work closely and collaboratively with production organizations to ensure a full understanding of each project’s objectives and keep projects moving forward by anticipating problems and proactively troubleshooting issues as they arise. Understand and promote alignment with Brand and Corporate ID programs. Pursue opportunities to stay abreast of advancements in marketplace products and services and relate learnings back to client marketing objectives. Identify continuous quality improvement opportunities across the organization and make recommendations as needed. Follow departmental processes and procedures. Identify, promote and proliferate solutions that meet and exceed client communications service requirements. Facilitate effective and consistent communications with assigned Relationship Managers, Solutions Consultants and client groups to deliver timely solutions that align with overall strategies and ensure a seamless experience for all clients. Manage project specific problem resolution activities by coordinating cross-functional teams to deliver clients with appropriate solutions.
Skills/ Experience Required:
Bachelor’s Degree or equivalent combination of education and professional experience. Fluent in design and print industry and other communications media practices, techniques, software, etc. Strong project management abilities; experience in the coordination of print, mail and fulfillment projects and/or other communications media desired. Strong customer service focus and interpersonal skills. Solution oriented; ability to solve problems rapidly. Skilled in building relationships. Capable of working effectively with associates at all levels of the organization. Detail oriented, with strong written and verbal skills. Ability to multi task and function in a fast paced, deadline driven environment. Comfortable in a corporate creative environment; able to successfully function independently and as part of a team.
Focus on the Customer . Know your customers well; add value with a sense of urgency. Act with Integrity : Be trustworthy, adhere to high ethical standards, adhere to the letter and spirit of applicable laws, rules, regulations and company policies Value People . Lead people to success; appreciate diverse backgrounds, ideas and experiences. Work Collaboratively . Partner with others to achieve results that leverage the right resources Achieve Results . Focus on winning; consistently exceeds expectations, beat the competition.
We pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).
If you would like to apply to this position please click on the URL and enter the job post number nc50518018 using the “Keyword Search" function.
In addition, if you would like to learn more about MassMutual, please visit www.massmutual.com .
MassMutual is an Equal Employment Opportunity employer M/F/D/V. We welcome all persons to apply.
If you feel you need an accommodation to apply for one of our open positions, please contact us at (413) 744-6825.
Monster - 8 months ago
Massachusetts Mutual Life Insurance, known affectionately as MassMutual, brings a multitude of financial services to its membership base. A...