Responsible for the effective management of Commercial Builder/Contractor Account credit services; administrative functions of corporate credit programs and policies and procedures; and the approval, maintenance and collections of all store accounts receivables, returned checks and credit cards. Responsible for the effective follow-up of Special Order Sales. Researches SOS related reports to identify and recover all potential margin losses. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Requires morning, afternoon and evening availability any day of the week. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, forklifts, pallet jacks, electric lifts, etc.) Ability to interpret price tag and UPC information. Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy. Knowledge of credit programs and collection procedures. Ensure the review of all SOS reports. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden, including the outside perimeter of the store. Move objects up to and exceeding 200 pounds with reasonable accommodations. Able to wear all necessary personal protective equipment to perform job functions. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.