Credit & Collections Analyst - Charlotte, NC
Piedmont Plastics - Charlotte, NC

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DESCRIPTION

Celebrating over 40 years of success, Piedmont Plastics, with its headquarters in Charlotte, North Carolina, is a key supplier of plastic sheet, rod, tube and film products. As a privately held company, we enjoy the benefits of ownership committed to both the company's and the industry's success. Today, we have a network of distribution centers throughout North America, enabling us to provide timely delivery of name brand products from leading manufacturers in the industry. We have 600 employees located in forty offices throughout the United States, Canada and Mexico.

We are looking for a talented Credit and Collections Analyst to add to our team here in Charlotte.

If you are a highly motivated credit professional or accounting professional with a strong work ethic, and are looking to join a winning team, this is a fantastic opportunity to showcase your skills in an established and respected company.

DUTIES

Analyzes paying habits of customers who are delinquent in payment of bills by performing the following duties.

  • Reviews files to select delinquent accounts for collection efforts.
  • Calls past due accounts
  • Sets credit limits on new accounts
  • Evaluates customer records and recommends that accounts be closed, credit limit reduced or extended, or collection attempted, based on earnings data, payment history, and purchase activity of customer.
  • Releases orders on credit hold
  • Confers with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses.
  • Interviews customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts.
  • Creates and maintains databases on activity conducted in all accounts.
  • Prepares reports on current findings and suggested action to be taken for all accounts to be written off.
  • Assists in the recommendation of policies to upper management.
  • Maintains positive relationships with all branch personnel and customers while asking tough questions.
QUALIFICATIONS

EDUCATION AND/OR EXPERIENCE
Two to three years of relevant credit experience. Must have previous high volume experience and ability to multi-task. Some college is a plus.

KNOWLEDGE
  • Strong working knowledge as to how the credit and collections process works
  • Applicable laws, codes, regulations, standards, methods and practices related to credit and collections for a for-profit entity
  • Sales tax for multiple states
  • Standard office practices and procedures
  • Software applications related to accounting systems
  • Advanced skills in Microsoft Office software such as Excel and Outlook
  • Principles and techniques of technical record keeping
SKILL AND ABILITY

  • Research, analyze and retrieve data to prepare and maintain complex accounts receivable records, summaries and reports
  • Monitor, audit, reconcile, and balance a variety of data and transactions
  • Perform mathematical computations quickly and accurately
  • Identify and correct errors
  • Operate a variety of standard office equipment
  • Create spreadsheets and other related forms, reports and documents
  • Communicate effectively in both oral and written form
  • Follow detailed directions
  • Set priorities and organize work to meet deadlines
  • Coordinate a variety of projects simultaneously
  • Work independently and as a team member
  • Establish and maintain cooperative working relationships with those contacted during the course of work
  • Work in a very fast paced environment
WE OFFER:
  • Industry leading wages
  • A generous benefits package including medical, dental, company-paid life insurance, 401(k) matching, and time-off with pay
  • A chance to work for a dynamic organization that values its employees
To apply for the position, please go to the website www.piedmontplastics.com, locate the job title and click "Apply Now." You must include a professional resume to be considered) Include Job ID 1388 in the subject line of any inquiry.
No phone calls please.
We are an EOE Employer Analyzes paying habits of customers who are delinquent in payment of bills by performing the following duties.

  • Reviews files to select delinquent accounts for collection efforts.
  • Calls past due accounts
  • Sets credit limits on new accounts
  • Evaluates customer records and recommends that accounts be closed, credit limit reduced or extended, or collection attempted, based on earnings data, payment history, and purchase activity of customer.
  • Releases orders on credit hold
  • Confers with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses.
  • Interviews customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts.
  • Creates and maintains databases on activity conducted in all accounts.
  • Prepares reports on current findings and suggested action to be taken for all accounts to be written off.
  • Assists in the recommendation of policies to upper management.
  • Maintains positive relationships with all branch personnel and customers while asking tough questions.

About this company
4 reviews
For over 45 years, Piedmont Plastics has been the premier supplier of the most recognized and dependable brands in the industry. Privately...