Albany, NY, Full-Time/Year-Round
SUMMARY: Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station.
Check in passengers and baggage using Cape Air’s reservation system
Make passenger reservations and rebook flights
Make boarding announcements
Provide extra assistance to passengers with special needs
Assist the main Cape Air Reservations Department by handling remote reservations calls
Share information with pilots/ramp/operations using radio communications
Organize ticket and cash reports
Handle delayed or missing baggage and process claims
Assure compliance with FAA and airport security procedures
Meet and marshal aircraft
Load and unload passengers and their baggage
Escort passengers out to the aircraft
Additional duties as assigned
Airline work experience and airline reservation system experience is preferred
Must be at least 18 years old and a high school graduate
Must have valid US drivers license
Must be able to pass a 10 year criminal background check
Must be able to lift up to 70 lbs.
Basic computer skills required
Must be willing to be cross-trained for the ramp or other positions
Good communication and customer service skills is required
Flexibility of schedule is a must
This position will often require working nights, weekends and holidays
Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
Please note this is a safety sensitive position which requires CHRC clearance and DATP enrollment in accordance with the FAA Code of Federal Regulations
JOB REFERENCE NUMBER : #20131
TO APPLY: Please click HERE to complete our online employment application by Thursday January 10, 2013 at 11:59pm EST .
Cape Air has served Island-markets with a focus on leisure travel since 1989 and is experienced with the unique transportation needs of...