Customer Care / Service Representative
Xerox Services - Greeley, CO

This job posting is no longer available on Xerox Corporation. Find similar jobs: Customer Care jobs - Xerox Services jobs

Customer Service / Care Representative
Job Responsibilities:
  • Respond to, handle and resolve customer inquiries
  • Provide customers with product and service information
  • Process orders, forms and applications
  • Identify and escalate customer issues
  • Handle customer billing questions
Skills/Abilities:
  • Ability to deliver outstanding customer service
  • Excellent listening skills
  • Strong empathy skills
  • Ability to problem solve
  • Ability to multi-task
  • Attention to detail
  • Negotiation skills
  • Positive dynamic personality
  • Ability to adapt to a fast-paced environment
  • Typing skills of 20wpm or more
Experience/Requirements:
  • Ability to navigate in a Windows environment
  • Six months or more experience in a customer service environment preferred
  • Ability to demonstrate continuous employment/work history
  • High School Diploma or equivalent
  • Background and drug screen

Xerox Corporation - 17 months ago - save job - block
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Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, customer...