Customer Care Coordinator - ECO
One Call Care Management - Parsippany, NJ

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One Call Care Management
(www.onecallcm.com)
The nationwide leader in MRI, CT and EMG excellence
Is seeking a CUSTOMER CARE COORDINATOR to join our office located in Parsippany, New Jersey . We have earned a reputation for customer satisfaction, sustained growth and financial stability. We offer a full array of benefits such as medical, dental, vision, Life/AD&D, STD/LTD insurance, 401(k), paid time off (PTO), company paid holidays and a competitive salary.
ESSENTIAL FUNCTIONS:
•Handle all incoming and outgoing telephone calls
•Schedule MRI's, CT's and EMG's for patients at centers in Company network
•Work at a steady pace for long periods of time
•Handle details with better than average accuracy
•Organized and analytical
•Team player
EDUCATION AND/OR EXPERIENCE:
•Must have High School Diploma or G.E.D. equivalent
•Must have one (1) solid year of phone / customer service experience
•Computer literacy and experience with Microsoft Outlook is required
•Type at least 25 wpm with 85% accuracy
•Bilingual Spanish/English Preferred
COMPENSATION:
•$13.00 per hour
•Pay differential for Bilingual Spanish/English speaking
Employment at One Call Care Management will be contingent upon your completion and our evaluation of a drug screen and criminal background check.
EOE