Customer Information System/Billing Administrator
Dakota Electric Association - Farmington, MN

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Dakota Electric Association, one of the top 20 electric distribution cooperatives in the nation, is looking for an experienced professional to work as a Customer Information System/Billing Administrator. This position guides and monitors all employees using the customer information system (CIS), ensuring proper training is acquired. The primary responsibilities are to create and maintain user-friendly CIS documentation assuring consistency and standardization. This position is also responsible for accurate completion of commercial/industrial billing and meter reading, completion and accuracy of residential billing.

Two years of applicable vocational training beyond high school is required. A two year college degree in business administration or related field is preferred. Generalist background should include course work in human relations, English composition and grammar, communications, business and office procedures. Personal computer operations are essential. Must be proficient with Crystal Reports, Microsoft Excel and Word.

Qualified candidates will have a minimum of two years experience in technical writing or documenting, and a minimum of two years experience as a customer information system trainer is also required.

We offer a competitive salary and strong benefits package. If interested in this position, please click Apply now.


About this company
Dakota Electric Association is a member-owned, nonprofit electric utility serving parts of Dakota, Goodhue, Scott, and Rice counties, just...