Customer Service & Retail Manager - Serenity Day Spa / Tenley
Sport & Health Inc - Washington, DC

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Sport & Health improves lives…starting with yours! Our culture emulates who we are and what we do. We are Passionate, Positive, Focused and Driven. Ready to be a difference maker? Then, we have opportunities for you!

Over the past 30 plus years, Sport & Health has grown to be Washington, DC’s largest family of health clubs. With over 20 locations throughout DC, Marylandand Virginia, we offer a home a way from home to over 100,000 members and 3,000 employees. Sport & Health clubs feature state of the art fitness equipment, a wide variety of energizing group exercise classes at all levels, pilates, yoga, swimming, basketball, tennis, racquetball, squash and so much more! Living a healthy lifestyle is a family affair at Sport & Health. Most of our clubs offer fun challenging children’s programs for all ages and even go the extra step by providing child care for your children in our Kids Klubs during your workouts. Work hard, play hard is the name of the game at Sport Health so when our members & employees finish their workouts or just need to relax, we have just the thing- in club steam, sauna and whirlpools. Looking to really unwind? Go no further. We also own and operate 3 luxurious full service day spas- Serenity Day Spas of Old Town Alexandria,Herndon,VA andWashington,DC!

Serenity Day Spa is seeking a Customer Service and Retail Manager who will be responsible for managing a team of spa coordinators, resolving client concerns, coordinating spa parties, retail inventory management and merchandising.

Required Skills

Serenity Day Spa requires a passionate, positive, focused and driven Customer Service & Retail Manager who can inspire a team and is very detail oriented.

Candidates must have:
Some college (preferred);

3 years of experience in retail and/or spa environment;

Ability to create friendly, professional relationships with guests, technicians and spa coordinator team;

Must be sales driven and enjoy attaining daily, weekly and monthly sales goals;

Ability to manage detailed information and multi-task in a busy spa environment;

Ability to take initiative, ownership and prioritize tasks;

Lead by example and get positive results from spa team.

NO phone calls, inquiries, please!

Only those individuals selected for an interview will be contacted.

Candidates outside of the DC Metro area are welcome to apply but if selected for an interview, they must be willing to travel at their own cost.

Relocation assistance is not offered.

We offer competitive base salary, medical/dental benefits, 401 (k), training, FREE health club membership and more!

To find out more about making Serenity Day Spa your new home for a rewarding career, visit us at .

Sport&Health and Serenity Day Spa are equal opportunity employers.

Required Experience

About this company
The Sport & Health Company is the Washington, D.C. metro area's largest health club company, owning and operating 29 full-service health...