We are looking for enthusiastic and professional entry-level customer service representatives for our growing company. A swimming/sports background and familiarity with aquatic products is a plus!
SwimOutlet.com is a 2012 Hot 100 Retailer and recognized as a Top 10 Mobile Retailer by Internet Retailer . With headquarters located in San Jose, California, we offer an entrepreneurial and casual work environment. We believe in rewarding and recognizing hard work.
The customer service representative responds accurately and efficiently to our customer needs via phone and e-mail. This individual must be resourceful, have a positive, empathetic attitude, and be able to work in a fast paced, office environment. The representative loves problem solving, and independent, responsible work with a dedication to follow-through and friendliness.
Maintain high levels of customer service
Adhere to the work schedule with regard to start and stop times and breaks
Utilize the computer and phone with accuracy and efficiency
Provide accurate information to our customers regarding products and orders
Maintain a positive attitude when dealing with all customers, co-workers, and vendors
Excellent organizational skills
Strong communication skills, both written and verbal
Attention to detail and follow through
Ability to work independently and in a team environment
Proficient use of Microsoft Word, Outlook, Excel and Windows software
Great phone personality and fast typing skills
This is a Seasonal Position working Saturday & Sunday from 8am - 5pm.