FULL TIME CUSTOMER SERVICE OPPORTUNITY
Rothman Furniture Stores, St. Louis's leading furniture retailer is still growing! We have remained a leader in the St. Louis area market for more than 80 years due to our unmatched passion for providing the very best service to our customers. We are currently expanding our Customer Care Call Center at our headquarters in O'Fallon, MO.
We are looking for a self-motivated Customer Care “Super-Star” who absolutely loves working with customers, enjoys resolving challenging problems and who is able to navigate complex situations with grace and professionalism. The chosen candidate will need to be flexible and embrace change as we grow and transform this department into a world-class Customer Care Center. The successful candidate will have an on- going, positive “Can Do!” attitude and an outgoing, friendly personality with a great eye for detail and a passion for follow-up. They will also have the ability to build Vendor Relationships while being persistent to ensure customer satisfaction.
Minimum Experience/Requirements include: Minimum 2 years prior Customer Service experience in a Call Center or Service Desk environment. Furniture experience preferred, but not necessary. Job may require working shifts anywhere between 8:00 a.m. to 8:00 p.m. Monday through Friday, 9:00 a.m. to 6:00 p.m. on Saturdays and 12:00 to 5:00 on Sundays. Approximately 40 hours per week.
Rothman offers a great Benefits Package including Medical, Dental, Vision and Life Insurance, 401K, Free Employee Assistance Program, generous Paid Vacation and Personal Time, 7 paid Holidays per year and a generous Employee Discount as well as a great family-atmosphere in which to work. Rothman is Drug-Free Workplace. Pre- employment drug screen and criminal background check required.