Customer Service Engineer 3 - L.I./Queens/Bronx
Siemens Healthcare Diagnostics Inc. - Long Island City, NY

This job posting is no longer available on Siemens. Find similar jobs: Customer Service Engineer jobs - Siemens Healthcare Diagnostics jobs

This position is open to candidates in Long Island, Queens and the Bronx. Previous field experience is desired.

The Customer Service Engineer's responsibilities include: installing, troubleshooting, repairing and performing preventive maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Immulite, Hematology, StreamLab Automation, and Vista products); providing on-site customer repairs; responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction; managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management; managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Will participate in on-call rotation. Overtime may be required.

Requirements include: Must be a self-starter with excellent communication skills and ability to operate remotely from the main office with minimum supervision; demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems; must have excellent communication skills and be able to interface with customers in a positive professional manner; ability to think and act in a logical and methodical way; must be computer literate in Microsoft Word, Excel and PowerPoint and be able to utilize computer-based tools for reports, email and for general communication; 1-3 years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments preferred; associates degree or equivalent in military experience preferred (graduates of the U.S. Navy Nuclear program are encouraged to apply); background or coursework in chemistry, biology or natural sciences is very helpful; clean driving record over last three years is required; current valid drivers license is required.

Territory includes Long Island, Queens and the Bronx.

Siemens - 19 months ago - save job - block