Customer Service Representative/Teller
Retail Banking - Kansas City, MO

This job posting is no longer available on First National Bank of St. Louis. Find similar jobs: Customer Service Representative Teller jobs - Retail Banking jobs

HOURS: Monday through Friday from 8:10 a.m. to 5:10 p.m. and rotating Saturdays from 8:45 a.m. to 12:15 p.m. Preference may be given to applicants with the greatest flexibility to work hours as needed to meet the branch's needs.

Must enjoy customer interactions including actively looking for referral opportunities, using a "needs based" sales model
Attention to detail
Aptitude with numbers
Ability to count U.S. currency
Ability to type/use keyboard accurately and with reasonable speed
Ability to make good decisions within broad guidelines
Ability to understand customer requests and effectively respond to them applying bank policies and procedures
Ability to stand for long periods of time
Ability to lift 50 lbs.
Cash handling and/or customer service experience preferred

Job Description:
Provide accurate, friendly, and professional service to customers through their daily transactions of business such as handling deposits, check cashing, issuing money orders, official checks and traveler’s checks etc.
Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the branch sales program and goal achievement
Demonstrate quality customer service by incorporating Legendary Service Standards
Balance daily work and research differences where applicable
Perform teller functions in accordance with established bank policies, procedures and regulations
Make outbound calls to customers to inform them of new products/services and follow up on existing services
May act as back-up for vault duties
Performs additional duties as assigned or needed

First National Bank of St. Louis - 23 months ago - save job
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