Customer Service Representative
Rent-A-Center - Chicago, IL

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JOB PURPOSE:
Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities:

KEY RESPONSIBILITIES:
Customer Service:
Perform premier customer service in respect to all customers both internal and external to the partnership store

Complete customer service calls in a timely manner as assigned

Relationships:
Work as a cooperative member of the partnership store team and RAC Acceptance team in all operational aspects

Network with partnership store personnel to gain referrals and educate partnership store staff on the rental process

Any other duties assigned by the Sales Manager

Account Management:
Review expired accounts and communicate with customers to promote timely payments

Maintain accurate records of past due account activity

Qualifications

JOB REQUIREMENTS:
Prior customer service experience

Minimum high school diploma or equivalent

Friendly with exceptional communication skills

Organizational and time management skills, ability to multi-task

Proficient with simple math calculations

Computer literacy/proficiency in a windows operation system

#RACA

UNITED STATES-ILLINOIS-CHICAGO

Rent-A-Center - 20 months ago - save job - block
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About this company
1,117 reviews
Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that allow the...