Customer Service Representative
Shared Services - Richmond - Richmond, VA

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Richmond Shared Services is seeking a qualified Customer Service Representative; bilingual skills in English/Spanish strongly preferred. Position is located at The Boulders Office Park, 7325 Beaufont Springs Drive, Boulders VII, Richmond, VA. 23225.
      Hours for the position are M-F, 10:30AM to 7:00PM

      Ideal candidate will have ability/experience to work in a fast paced call center environment; have great reasoning, trouble shooting skills, as well as great customer service skills.

      Description
      Talks with guarantors/patients by phone and in person to obtain information needed to resolve problems and complete tasks promptly and courteously. Confers with other staff members to obtain additional information and clarification needed to resolve account problems.

      Qualifications
      EDUCATION

      High school diploma or GED required

      EXPERIENCE
      • At least one year of customer service experience required
      • Bilingual skills in Spanish/English strongly preferred

      HCA Inc - 22 months ago - save job