Customer Service Representative - Automated Parts Express
Swisslog - Newport News, VA

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The successful candidate will provide fast, friendly, and knowledgeable service regarding parts for automated warehouse and distribution solutions. This role is expected to grow online sales and profitability and to continuously improve the website user experience.

Principal Accountabilities:
  • Daily order fulfillment to include:
    • Placing orders with suppliers
    • Following up on orders with suppliers and customers
    • Generating Quotes for RFQ’s
  • Customer Support Operations to include:
    • Phone Support
    • Internet Chat Support
    • Email Support
  • Monitoring Web Portal
Qualifications and Required Skills:
  • Good Communication Skills
  • Attention to Detail
  • Knowledge of MS Office
  • Experience utilizing the Internet
  • 1-3 years in a Customer Service Role
Other Preferred Skills and Experience:
  • Parts Knowledge
Swisslog offers a competitive base salary, comprehensive benefits including health/dental and 401K!

Swisslog is an Equal Opportunity Employer

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OUR SOLUTIONS DELIVER RESULTS

Swisslog - 21 months ago - save job
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