Customer Service Representative - Billing
Land O 'Lakes, Inc. - Shoreview, MN

This job posting is no longer available on Land O 'Lakes, Inc.. Find similar jobs:Customer Service Representative jobs - Land O 'Lakes jobs

Accountable for vendor payments, and customer billing along with resolution for customer disputed invoices. Provide the expense payables accounting area assistance in invoice entry. Process invoices in an accurate and timely manner. Assist with invoice entry as needed to ensure assigned group goals are met. Ensure all invoice issues are escalated for resolution in a timely manner (e.g. incorrect cost center numbers, address book issues, balance forward invoices, etc.). Verify only authorized documents (check requests, expense reports, and invoices) are used to process payment. Ensure all communicated standards are met. Escalate issues to their supervisor or manager as needed. Provide administration expertise and problem solving services to coops. Services as liaison with other WinField departments to provide coordinated service support, procedural continuity and complex case and complaint support to customers and the sales team. Other duties as assigned

Required (Basic) Experience & Education: 4 year degree in relevant field required
2 year's customer service or accounting/finance experience required
Computer / Technical Expertise
Proficient in Excel

Required Competencies & Other Skills: Excellent communication (verbal and written)
Interpersonal effectiveness as an individual and in teams
Outstanding customer relationship management
Demonstrates personal initiative
Ability to prioritize and problem solve
Excellent organizational skills and attention to detail
Understanding of AP and AR concepts and processes

Preferred Experience & Education: ERP experience (JD Edwards)
Reporting experience (generation and data mining)

Preferred Competencies & Other Skills:

Percentage of Travel: 5

Land O'Lakes, Inc. offers a competitive compensation and benefits package, including medical and dental insurance, retirement savings account, tuition reimbursement, PTO, paid holidays, and employee development opportunities. Land O’Lakes, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Land O’Lakes,Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.

About this company
46 reviews
At Land O’Lakes, Inc., we're ­proud of who we are and what we do. Since 1921, we have been member-owned. Today, we are one of the...