Customer Service Representative - Member Services
AAA Washington - Bellevue, WA

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Do you enjoy helping others in need? Join AAA Washington and be a hero every day! Winner of several Best Places to Work awards, AAA Washington will provide you the security of working for a nationally recognized company that has been serving the public for more than 100 years.

AAA strives to provide outstanding customer service to our members 24 hours a day, 7 days a week, 365 days a year. We’re seeking dedicated individuals who have a strong commitment to customer service, excellent problem solving skills, proven communication skills with a diverse customer base and a strong attention to detail. Geographical knowledge of Washington State and its road systems will contribute to your success. Candidates must be reliable and enthusiastic in their work and be flexible to work shifts that may include swing and weekend. The next class begins on April 8, 2013. .

We currently have full-time positions open at our Corporate Office in Bellevue in our Member Services – Road Side Assistance Call Center.

If the following describes you:
  • Ability to maintain member care excellence during times of high stress
  • Strong commitment to customer service
  • Must have computer navigation skills
  • Ability to listen well, take detailed information and communicate well
  • Strong data entry skills and ability to document computer records while talking
  • Proficiency with basic grammar and spelling
  • Strong problem solving skills
  • Attention to detail
  • Ability to work with a diverse customer base
  • Willingness to embrace and promote change as required by the needs of the business
Then become a member of our team!
We offer:
  • $12.75/hour starting pay
  • 12% shift differential pay for evenings and weekend shifts
  • Paid training – at the full salary rate
  • Three weeks of paid vacation in your first year
  • Great Health & Life Benefits
  • 401(k) & company paid retirement benefit
  • Year-end Company Performance incentive
  • Travel Discounts & free AAA Membership
  • Commuter Benefits, including a free ORCA card
  • Casual dress code & friendly working environment
  • Free parking and a convenient Bellevue location
  • Onsite Fitness Room
Tobacco/Drug Free Workplace & EOE

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AAA Washington - 23 months ago - save job - copy to clipboard
About this company
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AAA is one of the world’s largest membership organizations, and one of the most recognized and trusted brands in the US dedicated to...