Customer Service Representative - Member Services
AAA Washington - Bellevue, WA

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Do you enjoy helping others in need? Join AAA Washington and be a hero every day! Winner of several Best Places to Work awards, AAA Washington will provide you the security of working for a nationally recognized company that has been serving the public for more than 100 years.

AAA strives to provide outstanding customer service to our members 24 hours a day, 7 days a week, 365 days a year. We’re seeking dedicated individuals who have a strong commitment to customer service, excellent problem solving skills, proven communication skills with a diverse customer base and a strong attention to detail. Geographical knowledge of Washington State and its road systems will contribute to your success. Candidates must be reliable and enthusiastic in their work and be flexible to work shifts that may include swing and weekend. Positions are located at our Corporate Office in Bellevue in our Member Services – Road Side Assistance Call Center. The next class begins on January 7, 2013 .

This is a temporary position with a possibility of hire, and we are open to discussing both part-time and full-time schedules. If the following describes you:

Ability to maintain member care excellence during times of high stress

Strong commitment to customer service

Must have computer navigation skills

Ability to listen well, take detailed information and communicate well

Strong data entry skills and ability to document computer records while talking

Proficiency with basic grammar and spelling

Strong problem solving skills

Attention to detail

Ability to work with a diverse customer base

Willingness to embrace and promote change as required by the needs of the business

Then become a member of our team!

We offer:
$12.75/hour starting pay

12% shift differential pay for evenings and weekend shifts

Paid training – at the full salary rate

Three weeks of paid vacation in your first year

Health & Life Benefits

401(k) & company paid retirement benefit

Year-end Company Performance incentive

Travel Discounts & free AAA Membership

Commuter Benefits, including a free ORCA card

Casual dress code & friendly working environment

Free parking and a convenient Bellevue location

Onsite Fitness Room

Tobacco/Drug Free Workplace & EOE

Follow us on Linkedin: http://www.linkedin.com/company/aaa-washington

AAA Washington - 23 months ago - save job - copy to clipboard - block
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