Customer Service Representative - Part Time - Medley
University of Miami 240 reviews - Coral Gables, FL

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The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties, and have more than one million patient encounters each year.

Position is located in Medley, Florida.

The Clinical Access Physician Referral Department has an opening for a Part Time Customer Service Representative in Medley, Florida. Responsible for Emergency Page Requests to all On Call Physicians within UHealth in accordance with UMMG’s physician on call schedules paging protocols. Manage and monitor all page requests to ensure timely responses from Physicians or initiate UMMG’s escalation process in accordance with hierarchy specifications. Provide customer service call center functions to general public via 305.243.1000 and 305.243.4000. Provide answering service operator services to all patients as needed. Provide internal and external services and assistance in accordance with UMMG policies and protocols by assisting patients, physicians and family members with queries.

The minimum requirements are as follows: High School Diploma or equivalent with one year relevant work experience is required. Any appropriate combination of relevant education, experience and/or certifications may be considered.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. University of Miami Hospital is the flagship facility of UHealth, which also includes the Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, along with dozens of outpatient facilities. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

About this company
240 reviews
The state of Florida has affection for at least one type of Hurricane. The University of Miami (UM), whose Hurricane sports teams are...