Customer Service Representative - Stephanie Street Rack
Nordstrom 3,640 reviews - Henderson, NV

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Nordstrom Rack is a division of Nordstrom, a fashion specialty retailer founded on a simple idea: offer customers the best possible service, quality, value and selection. We are looking for positive, energetic people to provide great service and ensure our customers have a friendly, quick checkout.

Nordstrom Rack is where customers go for top-of-the-line Nordstrom fashion and accessories at fabulous values. When you work for Nordstrom Rack, you'll enjoy flexible hours, a friendly atmosphere and competitive pay and benefits. You'll also be a part of a team that is committed to supporting your career goals.

We are always looking for exceptional people who share our love for the customers we serve, the merchandise we sell and the work we do!

The ideal Rack customer service representative is motivated, results oriented and able to meet our customers' expectations with professional and efficient service at the point of sale.


Provide a quick, friendly and efficient register checkout experience for customers, including purchases, returns and exchanges

Communicate with customers about upcoming events

Invite each customer to open a Nordstrom credit account and/or purchase gift cards

Invite customers to join our mailing list

Maintain register/wrap desk area in a clean and organized manner

Answer telephones and direct calls as needed

Assist in inventory control efforts


Ability to communicate clearly and professionally with customers and coworkers

High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

Strong problem solving skills

Strong computer proficiency and comfortable learning new computer applications

Strong math and written communication skills

High level of ownership, accountability and initiative

Ability to work a flexible schedule based on department and store needs

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to


magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.



Customer Service/Cashier

About this company
3,640 reviews
Nordstrom, a fashion specialty retailer that offers a selection of apparel, shoes, cosmetics and accessories for women, men and...