Customer Service Representative - Water Business Office/Public Utilities
Athens Clarke County HR Department - Athens, GA

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Please submit the original Employment Application via mail or in-person to our office at 375 Satula Avenue, Athens, GA 30601. These forms may be downloaded using the links in the Job Details section on the right-hand side of this notice.

The purpose of this job is to perform administrative/clerical functions associated with receiving account payments and providing information/service to water and sewer, refuse and storm water account customers. Duties and responsibilities include, but are not limited to, performing bookkeeping and customer service tasks; opening/closing/transferring customer accounts; providing assistance and information to customers; resolving problems and correcting records; processing account billings; receiving payments and applying to accounts; balancing daily receipts; preparing bank deposits; and performing additional tasks as assigned.

Qualified applicants must possess:
High school diploma or equivalent;
One year of experience involving customer service, cash handling, issuing adjustments and billing procedures or related experience;
Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

See job description for further details.

This merit system position requires that the employee satisfactorily complete a probationary period.
WORK HOURS: Monday through Friday 8:00 am to 5:00 pm. May have to work on religious holidays.
Athens-Clarke County maintains a drug-free workplace and it is a condition of employment that all employees be drug free. Notice: Drug and Alcohol use by Athens-Clarke County employees during assigned working hours, in government buildings or on government grounds or otherwise while on government business is prohibited. This shall include the use of illegal substances, the abuse of prescription medications and the use of alcohol. Employees who test positive for drug use shall be terminated.


Miscellaneous Information If you have any questions regarding this position, please contact Lori Pollock@