Customer Service Representative I - Lendmark
BB&T Human Systems - Salisbury, MD

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Line of Business: LENDMARK Job Category: Office / Administrative / Client
Service Primary Purpose: Provide customer service through timely, accurate and
effective processing of customer transactions and requests, in accordance with
company policies and procedures under moderate to minimum supervision. Assist
with accounting, administrative and clerical tasks. Essential Duties and
Responsibilities: Following is a summary of the essential functions for this
job. Other Duties may be performed, both major and minor, which are not
mentioned below. Specific activities may change from time to time. 1. Perform
cash drawer procedures including opening the branch, accepting, posting and
reversing payments, balancing the cash drawer, making deposits, closing the
branch 2. Process day-to-day transactions including answering the phone, taking
applications, preparing loan documents, inputting loans into the system,
completing loan closings, preparing loan files, completing recording and
releasing of secured interests and other interests, filing and handling customer
inquires 3. Any other office duties assigned Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. 1. High School Diploma or
comparable education and related training 2. 0-3 years consumer finance or
related experience 3. Cash handling; computer skills; customer service skills 4.
Ability to work with moderate supervision 5. Proficient working knowledge of
Microsoft Windows, Excel and Word Applications Desired Skills: 1. 1-3 years
consumer finance or related experience 2. Some college 3. Bilingual,
Spanish/English

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BB&T Corporation (BB&T) is a financial holding company. The Company conducts its business operations primarily through its...