Customer Service Specialist - Call center / Customer Service
National Office Supply Chain - Easy Apply by Jobaline - San Rafael, CA

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The Customer Sales Specialist (CSS) is responsible for providing an exceptional in-store customer service experience through proactively engaging with and working to make the customer satisfied in every interaction. The CSS must interact with every customer in their assigned zone, and adjacent zones, as needed, to drive incremental sales opportunities and ensure every customer's shopping needs are met. The CSS demonstrates thorough knowledge of one or more departments in the store, including Technology, CPD, and Furniture. Additionally, the CSS will be responsible for assisting with merchandise-related activities such as planogram, merchandise, and price changes as directed by the Sales leader.