Customer Service Specialists - Reservation Services - 02/04 Class
Hertz Corporation - Oklahoma City, OK

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The primary function of the Reservation Services team is to provide world class service to Hertz customers calling on the toll free number who are interested in confirming, cancelling and modifying existing reservations, and booking reservations. Providing Hertz clients with World Class Customer Service is essential to achieving a high level of productivity and service. following: The responsibility of a Customer Service Specialist/Reservation Services includes: Creating a positive customer service experience by listening to and identifying customer needs Engaging customers in a courteous professional manner Completing the reservations or change process expeditiously Providing accurate information Ensuring overall customer satisfaction
About this company
1,348 reviews
Hertz operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 11,555 corporate and...