Cybersecurity Security Operations Center Manager - Americas
JPMorgan Chase - Jersey City, NJ

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Cybersecurity Security Operations Center Manager - Americas - 130068181
Job Description
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

The Global Cybersecurity Security Operations Group is currently looking for a Regional Manager to be responsible for providing support for the day to day operations of the Security Operations Center in North America.
  • Be a subject matter expert in the area of performing daily operational "eyes on glass" real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Monitoring tools, network and host based intrusion detection systems, firewall logs, system logs (Unix and Windows), mainframes, mid-range, applications, and databases
  • Coach and mentor SOC analysts in day to day operations
  • Serve as a management and technical escalation point for SOC analysts
  • Communicate and escalate issues and incidents as required by process or management

  • 10+ years of IT Security experience (including hands-on knowledge of network, mainframe, mid-range, and distributed systems security) A sound understanding of TCP/IP and networking concepts
  • 5+ years of direct management experience
  • Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management
  • Experience with reviewing raw log files, data correlation, and analysis (i.e. firewall, network flow, IDS, system logs)
  • Subject matter expert (SME) in one or multiple areas such as Windows, UNIX, mid-range, mainframe, firewalls, intrusion detection, threat detection analysis, and/or information risk management
  • Understanding of network design principles with and knowledge of the OSI model
  • Network, Security, or Platform certification(s) (S+, N+, MCSP, CNA)
  • CISSP or SANS GCIA certification
  • Strong deductive reasoning, critical thinking, problem solving, and prioritization skills
  • Experience assisting the resolution of customer escalations, incident handling, and response
  • Experience in a fast paced, high stress environment
  • Ability to think strategically, work with a sense of urgency and pay attention to detail
  • Ability to present complex solutions and methods to a general community
  • Independent thinking, willingness to "step outside the box" and take reasonable, calculated risks
  • Must be reliable and adaptable
  • Excellent written and verbal communication and organizational skills
  • Outstanding work ethic
  • Strong team player that collaborates well with others to solve problems and actively incorporate input from various sources
  • Experience with working on global teams across time zones, cultures and languages
  • Previous experience with direct management in the region and remote team management
  • Demonstrable strong leadership skills
  • Previous 24 x 7 operations experience
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.

Job Technology Operations
Primary Location US-NJ-Jersey City-NOC 5 - 575 Washington / 02969

Organization Central Technology & Ops
Schedule Full-time
Job Type Standard
Shift Day Job
Employee Status Regular
Travel No

JPMorgan Chase - 9 months ago - save job - block
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