Role Purpose Statement: The incumbent is responsible for supervising all aspects of the ramp and employee safety programs at the responsible Customer Service Center (CSC). Main objective is the reduction of aircraft accidents and injuries to employees.
Supervise and ensure compliance with Company ramp and employee safety initiatives.
Partners with CSC Leadership regarding employee safety issues involving but not limited to Occupational Safety and Health Administration (OSHA), Federal Aviation Agency (FAA), Environmental Protection Agency (EPA), Department of Transportation (DOT); and applicable state agencies.
Coordinate ramp/employee safety initiatives and appropriate measurement systems as set by company and customer.
Regularly trains employees on all Employee Safety and Ramp Safety SOPs
Supervise daily area / department activities in the CSC
Conduct monthly Safety meetings
Coordinate and ensure that all Accidents are investigated and corrective/preventive action is implemented and sustained
Partners with CSC Leadership to ensure Audit Readiness
Ensure that the area of responsibility is properly organized, staffed and directed
Guide, motivate and develop the subordinate employees within the Human Resources Policy
Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Make the company''s values and management principles live in the department(s)
Participate and support company sponsored initiatives such as GQS, HACCP, Lean Manufacturing, Employee Safety and CBase
Key Performance Indicators (KPI)
Frequency and severity of work accidents
Number of delays, aircraft incidents
Customer Satisfaction both internal and external
Improved Audit Scores
Ramp Safety (internal & external)
Bachelors Degree in Safety Engineering or in related field preferred
In addition, one to three years of directly related experience in operations and safety required
Proven analytical and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to obtain desired results & achieve budget
Understanding and applicability of governmental regulations such as OSHA, FDA, USDA and EPA regulations, as well as applicable state agencies.
Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
Good knowledge of Microsoft Office and Windows-based computer application