DCS Specialist- IBS
Support for ongoing maintenance contracts that provide 24/7 emergency response, preventative maintenance.
Preventative maintenance duties are involved with most of our support contracts. This would involve general computer maintenance, running diagnostics, performing data backups of workstations, etc. Dell server and workstation support, and technical telephone support.
Assist our engineering department with system installation, startup, commissioning, network design, and implementation.
Diagnose and troubleshoot DCS control systems, at the network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running.
Some computer network and administration. This involves Microsoft OS knowledge, some domain administration duties, TCP/IP network expertise, etc.
Ability to manage user accounts, privileges etc.
Sharing On-call duty on a weekly basis, with 4 people sharing that rotation. Typically each person is on call 13 weeks per calendar year.
Ability to travel, sometimes overnight to customer sites.
4 Year Degree
Strong computer hardware troubleshooting and Microsoft OS knowledge. DCS or PLC troubleshooting experience is a plus .
BS in engineering is preferred, associate or trade school degree combined with 5 or more years of relevant experience will be considered.
3-5 years of experience in process automation and maintain ing process control systems.
Strong communication skills and ability to interface with customers as well as strong organizational and mechanical skills.
Additional knowledge of Dell computers, DeltaV configuration, process knowledge, graphics design etc., is a plus.
Experience and knowledge of process control instrumentation (transmitters and valves) and third party interfaces is a plus.