BILINGUAL VIETNAMESE/ENGLISH AGENTS NEEDED for INBOUND CUSTOMER CARE/SALES !!!!!!!!!!
Join VXI Global Solutions as a Bi-lingual Inbound / Customer CareSales agent for our client, DirecTV, the largest satellite television company in the US. DirecTV agents work from our call center in the Wilshire/Vermont area of Los Angeles. We provide extensive, paid training to provide you with all the DirecTV specific knowledge. Starting compensation is $11 an hour plus cash incentives.
Full-time 6-Day Schedule. Must be flexible to work Monday through Sunday between the hours of 5:00 a.m. – 10:00 p.m.
Must be proficient in English
Experienced Customer Care/Sales background PREFERRED
Well spoken with professional phone demeanor
Intermediate PC and keyboard skills
Self-motivated and upbeat
Able to understand product details (satellite technology) at a consumer level, and must be able to handle basic technical troubleshooting
Adaptable to swift program changes
High school diploma or equivalent
Ability to Pass 7 year Background Check and Verification of US Employment Eligibility
Excellent communication skills and impeccable phone etiquette
Enjoy watching TV and talking about all the great shows offered by DirecTV
VXI-Subsidized Medical, Vision, and Dental Plan
Fast-Paced and Fun Work Environment
Real Opportunity for Advancement