Data Entry Operator II; Children Service...
Montgomery County, OH - Dayton, OH

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Under the general supervision of the Records Supervisor, performs clerical tasks of precise technical or special nature.

Job Duties:

Maintains the Montgomery County Department of Job & Family Services (i.e., MCDJFS) Children Services Record Room filing system: prepares case records in paper format for scanning (e.g., sorts & collates data & documents, enters case record information into computer software (e.g., Webfacts, Statewide Automated Child Welfare System [i.e., SACWIS], File Tracker); scans hard copies of case records using OnBase; retrieves data entered into computer systems to verify accuracy with scanned copies of case records & makes necessary corrections; assists with record retention & disposition based on agency, State &/or Federal policies & procedures (e.g., tracks schedule for transferring closed case records & prepares them for filing in agency storage facility); identifies operational issues with filing system to immediate supervisor &/or department manager.

Assists agency staff with case record retrievals & filing system policies & procedures: processes staff requests for access to case records (e.g., receives record(s) requests at customer window, searches for location of case record(s) in Records System, pulls case record from location [i.e., from any of the storage locations] for staff & other customers, enters request data & check-out information, checks for employee id upon records before releasing record(s), follows up on return of records to the record room through the use of File Tracker); provides staff with guidance on the use of microfilm equipment for reading & printing documents; serves agency staff as a resource person (e.g., answers questions regarding policies & procedures, collaborates with facilities staff in the transferring of records); researches data in various software programs to clear households for prospective caregivers.

Performs clerical tasks in support of records room operations: answers phones; assists customers at customer window; checks in & logs materials; picks up & sorts mail for new cases; prepares statistical reports of work accomplished within established reporting period for department manager, assists with training of new records room staff members, summer students &/or temporary workers.

Minimum Class Requirements:

Completion of the twelfth (12) school grade supplemented with courses in typing and demonstrated experience in office practices. Ability to use automated equipment; enter data on a computer according to pre-established standard. Any combination of training and work experience, which indicates the possession of the skills, knowledge and abilities, listed.