Data Specialist
Trinity Health - Novi, Michigan - Livonia, MI

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The Data Specialist is responsible for the design, development and implementation of reporting tools and analytical processes in support of Revenue Cycle activities, as well as the set-up and maintenance of defined systems utilized by the Shared Service Center (SSC) and associated Ministry Organizations (MO’s). Provides analytical support to Home Office, MO’s and SSC Leadership to identify improvement opportunities, to identify appropriate operational and financial metrics and to track operational and financial impacts. Responsible for the technical support, training and operational issues related to assigned systems and technologies within Revenue Cycle operations. Serves as the TIS Liaison in the development of system design, deployment and maintenance at assigned MO’s. Work activities require considerable knowledge and experience supporting and developing reporting and analytics for research, process improvement support and reporting within multiple revenue management functions. In addition, this position will work on special projects under the direction of management.

Must possess a comprehensive knowledge of health care operations and finance, as normally obtained through a Bachelors degree in Healthcare or Business Administration, Finance, Accounting or a related field, or an equivalent combination of education and experience. Two or more years of experience in the functional areas of Billing and Follow-Up, Patient Access, Reimbursement, HIM Coding, Managed Care, Charge Capture, other revenue management functions or decision support related to Revenue Cycle activities or an equivalent combination of education and experience. Masters degree preferred. Two or more years experience with computer applications (programming, analysis or end user with demonstrated understanding of applications) in a PC or mainframe environment. Considerable reporting and analysis experience including report design and delivery, performing analytical and data mining activities, process improvement support and reporting in at least one healthcare business discipline required. Advanced level of expertise with reporting tools such as Business Objects and/or COGNOS. Knowledge of HealthQuest and/or Trinity Health Revenue Solutions Warehouse (RSW) data structures strongly preferred. Excellent analytical and quantitative skills; familiarity with healthcare finance terminology and concepts; strong written and verbal communication skills; ability to develop appropriate methods for collecting analyzing and evaluating data; demonstrated understanding of healthcare nomenclature and strong personal computer skills including advanced level of expertise in Excel and Powerpoint. Visio skills highly desirable. Ability to lead and manage multiple, concurrent running projects, prioritize tasks and adapt to frequent changes in departmental priorities. Ability to recognize necessary changes in priority of tasks or allocation of resources and bring them to the attention of the supervisor. Demonstrated knowledge of process improvement techniques a plus. Ability to work with individuals in executive and staff level positions. The incumbent frequently interacts with staff at Home Office and Ministry Organizations. May also interact with external parties such as financial auditors, third party auditors, health plans, consultants and various hospital associations. Position has access to sensitive, confidential information. Must be able to maintain confidentiality of information while facilitating appropriate communications. Must be comfortable operating in a collaborative, shared leadership environment.