The Data Quality Data Specialist provides process governance and continuous improvement for RMS Input Operations. The role communicates directly with Retailers, external vendors and all other internal support departments to align Retailer data with Nielsen standards. Duties include:
Setup and review retailer data for new channels.
Perform data content reviews on Retailer data utilizing the appropriate platform and tools available.
Provide recommendations for approval or modifications of retailer data as required.
Drive growth initiatives within Input Operations.
Research questions arising from internal/external sources relating to information delivered.
Engage with retailer as required to research and resolve data content issues uncovered.
Interact with and provide support to our vendor partners regarding both new and existing retailers.
Perform consulting role for Input Operations processes (internal & external).
Identify opportunities to improve quality and increase customer satisfaction.
Identify problems; determine root cause as well as short and long term resolutions. Make recommendations for enhancements to internal Nielsen Operations processes.
Strong quality & detail orientation.
Solid teamwork & collaboration.
Solid oral and written communication skills.
Effective at communicating with Retailers, external contacts and internal departments on Nielsen data logic, processes and procedures.
Solid problem solving and decision making skills.
Contributes positively across teams to achieve business goals.
Solid customer focus (Internal and External). Identifies opportunities to increase quality and customer satisfaction, including making suggestions to improve department processes.
Proficient at providing phone/remote support to various technical levels of end users from beginners to advanced knowledge.
Proficient at performing data content reviews in accordance with Nielsen standards and guidelines. Provides Retailers with actionable recommendations to improve data quality and processing efficiencies.
Takes the initiative to offer innovative ideas and solutions within own team.
Effectively represents team in cross-functional initiatives, mentors others.
Effectively manages time and workload to achieve cross-functional goals.
Able to manage simple, cross-functional projects with some supervision.
Takes the initiative to offer innovative ideas and solutions.
The Nielsen Company - 5 months ago