Datacenter Tech - Ashburn (temp project)
Atos - Ashburn, VA

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We are looking for technicians to work in our Ashburn Data Center on a large Azure project within an enterprise class data center. The technician is the hands on support performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions. Technicians perform routine and emergency requests through service request tickets as a member of a service team supporting 24x7x365 on-site coverage. This position includes customer interaction that requires excellent written, verbal and interpersonal skills as well as exceptional technical capabilities. Responsibilities Include:
  • Monitor and control daily service ticket activity, customer calls and service levels
  • Running cables and recroding physical data
  • Windows Server OS Support (2003/2008)
  • Networking support (protocols, troubleshooting connectivity)
  • Perform miscellaneous warehouse related tasks
Knowledge areas:
  • HP and Dell Server Hardware support
  • Cisco, F5 and Juniper Network Hardware support
  • EMC SAN Hardware installation and support
  • RAID Technology
  • DNS and DHCP
  • MS Office suite products
  • Network cabling installation and removal to support infrastructure needs
  • Ticket management software
  • System firmware and ROM maintenance
  • Receiving/shipping
  • Inventory management

Job Requirements
  • Technical college degree or workplace equivalency; preferred subject area: computer science
  • Prefer 1-2 years’ experience within data centers or related IT fields
  • Exceptional customer service
  • Strong written, verbal and interpersonal skills
  • Able to function in a team environment
  • Maintain knowledge levels as industry enhancements occur
  • Ability to work any shift in a 24X7 Operation, including weekends and holidays
  • Ability to perform tasks as assigned with minimum supervision
  • Position may involve frequent standing, walking, pushing, pulling, bending, reaching and lifting (may range from 10-50lbs on a regular basis)

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