Job DescriptionPurpose:The Deli/Seafood Clerk works as part of a team to provide quality products while ensuring that each customer receives “Extra Step” customer service by:Welcoming each customerCalling them by nameTaking care of their needsThanking themInviting them backJob Functions:Provide “Extra Step” customer service to every customerPromote products; utilize suggestive selling techniques to satisfy the customers needsWork as a team to serve customers and complete job tasksProcess customer orders accurately by clarifying and checking for understandingOperate and clean equipment safely according to training procedures, by reading warnings, and following instruction manuals. i.e., knives, slicers, fryers, rotisseries, skewers, ovens, frying pans, hot case, microwave oven, Rair oven, steamer, chicken warmer and case, hot food warmer, wrappers, cheese grater, and scalesWork in varied temperature controlled environments (refrigerator, freezer, and hot food preparation)Prepare and cook products in warm kitchen with temperature of oil and ovens up to 500 degreesFollow safe food handling guidelines whenever preparing food, according to S.A.F.E. program standardsMaintain appropriate temperatures and avoid cross-contamination for food throughout production process and storagePrepare party tray orders, follow directions from food specification book or order formWeigh, wrap, and label products using digital and manual scalesCut meats and cheeses using electric slicers according to training manual and customer requestsFill serving bowls with ready-made deli salads, and place in deli counter caseRotate products and check expiration datesWash and sanitize dishes and utensils throughout shiftKeep area neat and sanitary by cleaning counter, food cases, floors, and windows using appropriate cleaning solutions.Work actions require frequent standing, walking, bending, reaching, stooping, and squattingLift 5 to 30 lbs many times a day, including frozen seafood itemsOccasionally lift products above head to retrieve and restock product on shelvesOccasionally lift products weighing up to 50 lbs. from floor to chestOccasionally push/pull 4-wheel product-loaded carts weighing up to 250 lbs.You may be cross-trained in other departmentsJob RequirementsQualifications:Must be at least 18 years of ageMust be able to:Provide friendly “Extra Step” service to our customersRead and locate basic information from food specifications books, follow recipes, charts, invoices, and temperature gaugesUse basic math skills including addition, subtraction, multiplication, division, conversions, and percentagesUnderstand use of weights and measuresListen and communicate from verbal to written instructionsUse basic computer skillsExpectations for all Dierbergs Associates:Conform to Dierbergs dress code, appearance, and personal hygiene standards.
Visible tattoos must be covered and piercings, other than ears, must be removed.Be flexible in scheduling (including weekends and holidays)Maintain prompt, regular, and dependable attendance as scheduledComply with all federal, state, location regulations, and Dierbergs policiesAssociates in food handling departments are required to receive a Hepatitis A vaccination
CareersInGrocery.com - 18 months ago