Dental Office Receptionist (Part-time)
Dental Care Alliance - Tampa, FL

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Dental Office Receptionist
Dental Care Alliance is a group dental practice that was established in 1991 to provide comprehensive dental care to patients in 8 States. All DCA offices pride themselves on satisfying patient needs, providing high quality general and specialty dental services, and offering patient comfort that is second to none.

Dental Front Office Receptionist needed for office located in Tampa (Citrus Park) . This is a part time position working the following schedule: Monday 7:00 - 3:00; Tuesday 8:00 - 5:00; Thursday 12:00 - 4:00; Saturday 9:00 - 3:00.

The Receptionist is the first line of customer service for all patients and visitors entering a Dental Care Alliance office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Key Responsibilities:
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancelation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voicemail on a daily basis

Maintain a clean and friendly waiting area for patients

Desired skills:
  • Previous dental office experience strongly preferred
  • Knowledge of insurance plans (HMOs/PPOs) strongly preferred
  • Basic knowledge of dental terminology strongly preferred
  • Excellent computer and phone skills
  • High School diploma or equivalent
  • Ability to multi-task

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