Department Representative I - GP&L Administration
City of Garland - Garland, TX

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Responsible for intermediate daily support of multifunctional business and administrative departmental support, administrative functions and responsibilities as established through departmental needs.

Essential Job Functions

  • Provide day-to-day, multifunctional business and administrative support.
  • Respond to general inquiries through answering telephone calls, e-mails or face-to-face communication and direct calls and inquiries to appropriate personnel.
  • Create, prepare and maintain office files, including filing and updating personnel folders.
  • Assist with analyzing and maintaining department accounting and budget records. Maintain data to generate reports, presentations, and assist with research and projects.
  • Send, receive and distribute documents, including faxes and correspondence to appropriate department personnel.
  • May copy, code, and route P-Card expenditures assigned to the department, as well as, reconcile monthly P-Card statements for staff approval.
  • May process and maintain department records including invoices, expenses and supply orders.
  • May provide on-the-job training to lower level staff if required.

  • Preferred Knowledge - Abilities & Skills

    Education/ Experience
    • Some college courses completed or training beyond the high school level
    • 2-4 years experience in bookkeeping, accounting, finance, customer service and/or administrative support
    Knowledge, Skills & Abilities
    • Basic knowledge of business practices and procedures
    • Basic to intermediate skills in PC and systems application
    • Good to excellent customer service and telephone etiquette skills
    • Proficient organizational skills
    • Proficient oral and written communications skills
    • Ability to multitask
    • Ability to adapt to various working environments
    • Ability to work independently and/or in a team environment
    • Ability to work independently and with minimal supervision

    Licenses & Certifications

     Valid Class C Texas driver's license

    Physical Tasks & Working Conditions

    The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.


    Customer Service
    Interpersonal Skills

    Minimum Education & Work Experience

     High School Diploma or General Equivalency Diploma (G.E.D.)
     2 years related experience
    Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

    City of Garland - 2 years ago - save job
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