Department Secretary-Hospital/CSI Departments
Jordan Hospital - Plymouth, MA

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- Bachelors degree is preferred
- 3-5 years experience is required
- Customer service skills are required
- Recent experience in the specialty area is required
MAIN FUNCTION : UNDER THE DIRECTION OF THE SR. DIRECTOR CARE COORDINATOR, PERFORMS A VARIETY OF SECRETARIAL DUTIES: ENSURE REFERRING PCPS AND INSURANCE COMPANIES RECEIVE ALL NECESSARY COMMUNICATION, BOTH WRITTEN AND VERBAL; COORDINATE HOSPITALIST AND CSI DAILY PATIENT CARE ASSIGNMENTS; SCHEDULING MEETINGS, ORDERING OF SUPPLIES, MAINTAINING FILES; ASSIST IN THE PREPARATION OF REPORTS; ASSIST IN PREPARATION OF PI MEETING MINUTES; ANSWERS TELEPHONE ACCURATELY AND CONSISTENT WITH CUSTOMER SERVICE STANDARDS.

REQUIRED EXPERIENCE: MUST BE CAPABLE OF PROBLEM SOLVING AND ORGANIZING INFORMATION INDEPENDENTLY; STRONG INTERPERSONAL SKILLS ESSENTIAL; MUST BE COMFORTABLE COMMUNICATING WITH PHYSICIANS AND PHYSICIAN OFFICES; PROFICIENCY IN EXCEL (EXCELLENT SKILLS ARE ESSENTIAL) STRONG ORGANIZATIONAL SKILLS; ESSENTIAL KNOWLEDGE OF BASIC MEDICAL TERMINOLOGY (SUCCESSFUL COMPLETION OF MED TERM COURSE OR CLEP EXAM PROVIDED BY JORDAN); AT LEAST 2 YEARS OF RELEVANT WORK EXPERIENCE; ABILITY TO READ, WRITE, PERFORM MATH, ORAL COMMUNICATION AND CRITICAL THINKING SKILLS AT LEVEL OF COMPETENT HIGH SCHOOL GRADUATE ESSENTIAL. ASSOCIATES OR BACHELORS DEGREE CANDIDATES WILL BE GIVEN PREFERENCE.

Applicants selected to be interviewed must take/pass the following skill assessments:

1. Typing 50wpm, Word, Excel, Power Point, Outlook, Basic Arithmetic, Clerical Accuracy, Customer Service, Medical Terminology

Beth Israel Deaconess Hospital Plymouth - 18 months ago - save job - block
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