Deployment Manager
Elance-oDesk Corporation - Mountain View, CA

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Are you passionate about delivering a flawless customer experience and executing a world-class service delivery model? Are you motivated to make an impact in a high growth company? We are looking for a stellar Deployment Manager who will be responsible for enabling our most strategic accounts. You will be a part of the Enterprise Solutions team that delivers solutions and will partner closely with the Client Services team to drive rapid adoption within these accounts.

In this role, you will:
Execute the deployment strategy to enable the solution across multiple large accounts
Understand customer requirements, configure solutions and fulfill recruiting objectives
Train clients on how to maximize usage of our platform
Manage all day-to-day client implementation needs
Proactively monitor customer activity and provide insights and solutions to drive use and improve satisfaction
Plan, execute and respond to key communication streams

To win in this role, you need:
3+ yrs of experience in professional services or project management, particularly working with enterprise customers
Exceptional organizational and project management skills
Compelling passion for helping customers succeed
Creativity to develop solutions that meet client requirements
Motivation to self-start and execute with acute attention to detail
Ability to manage risks while anticipating needs and mitigating problems
Excellent verbal and written communication skills
High energy and a personality
BA/BS from a top school
Work with a purpose
Working with us means getting in on the ground-floor of the world’s most exciting online workplaces. You’ll join a team truly passionate about reinventing the way we work, creating freedom and opportunity for clients and freelancers around the world in the process. In short, you’ll change lives—which will do wonders for your career and your karma. You’ll also enjoy a bona fide work-life balance, with all the perks you would expect from a thriving tech company (think free lunches, sweet snacks, ping pong, and happy hours). This includes work-from-home Wednesdays, plus flexibility to move between offices in San Francisco, Mountain View, CA and Oslo, Norway. Along the way, you’ll draw a nice paycheck and work on meaty projects that change the world. Not bad, eh? So join us as we roll up our sleeves and create the future of work.