Network Support Technician
Company And Position Summary
Sullivan Data Management (www.sullivandata.com) is an 23 year old IT services integration and management firm located in Westchester County, NY. We specialize in providing outsourced IT services to our client organizations comprised of local government agencies, not for profit organizations and commercial businesses in this region.
We currently have a full time position opening for a Network Support Technician. In this position you would provide support, maintenance, troubleshooting and repair services to our client companies, working on their servers, desktops, laptops, printers and IT infrastructure.
The successful applicant should have a strong passion for technology and a minimum of 6 years experience providing IT support services in Microsoft network environments with HP and Dell hardware. Candidates should have a current Microsoft certifications or equivalent knowledge / experience along with hardware vendor certifications.
This position requires a person with excellent organizational, analytical and interpersonal skills. They should also have excellent verbal and written English language skills and be comfortable working in a small company environment.
This position offers an opportunity to expand your skills, advancing your career as you do so. You will be working with a team of 6 other engineers and technicians supporting and maintaining the users, systems and network infrastructures of our client organizations.
This position provides a competitive salary matched to your experience, paid medical, vacation, holidays, sick and personal days.
Applicants must currently reside in Westchester, Putnam, Dutchess, Rockland or Orange Counties in New York State. Candidates residing outside of these 5 counties will not be considered for this position.
Required Technical Abilities
Current Microsoft certifications or equivalent knowledge and experience.
Current HP and / or Dell hardware vendor certifications or equivalent knowledge and experience.
TCP/IP networking, mail exchange, routing and security.
Administering Windows Server, Exchange Server, SQL Server, Terminal Server and Active Directory Including Permissions, Group Policy, DNS, DHCP, Network Printing, etc.
Installing, supporting and troubleshooting Microsoft server and desktop operating systems.
Installing, supporting and troubleshooting virtualized environments.
Installing, supporting and troubleshooting Microsoft desktop applications.
Installing, troubleshooting and repairing Hewlett Packard and Dell server and computer hardware.
Installing, troubleshooting and repairing Hewlett Packard (and other) printers and print servers.
Installing supporting and troubleshooting Symantec and Trend Micro anti-virus software.
Installing, supporting and troubleshooting Symantec Backup Exec software.
Installing, certifying and troubleshooting Cat5 and Cat6 data and voice cabling systems.
Installing, supporting and troubleshooting Wireless Systems from various manufacturers.
Installing, supporting and troubleshooting Router / Firewall systems from various manufacturers.
Candidates Should Be Willing To
Provide verification of employment and salary history.
Provide verifications of certifications.
Candidates meeting the requirements who are interested in applying and interviewing for this position should submit their current resume along with salary history, salary requirements and copies of your current certifications.