Dining Room Server, 20 hours per week, 11 am to 7:30 pm
St. Ann's Community - Rochester, NY

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Wait Staff Duties

Daily reports to work in a clean & pressed uniform with name badge, clean & proper shoes.

Performs all needed Wait staff duties, including but not limited to, setting and cleaning tables, following station guidelines, maintains all dining room service standards. Completely serves all tables with full course in a professional, friendly and timely manner.

Meets cleaning standards and completes all assigned duties, including all duties & functions assigned by the Supervisor.

Maintains standards of service and an orderly, safe environment.

Performs all other duties as assigned by the Dining Room Supervisor and/or the Exec. Chef /Food Service Manager.

Customer Service

Speaks to residents & participants in a pleasant tone and respects the rights of all residents and co-workers.

Ensures residents receive their meal in a timely manner, ensures that the meal is accurate and meets resident expectations.

Makes necessary corrections to resident meal if meal is incorrect or unacceptable

Communications

Communicates emergencies, health status, concerns, behavior problems of residents to the supervisor.

Properly takes order and communicates orders to cooks to assure proper preparation and elimination of potential waste.

As a team member, assists co-workers with all steps of service to ensure Quality Assurance standards.

Receives and communicates concerns of residents to Supervisor. Ensures great customer service is provided to residents and participants.

Reports malfunction of equipment and soiled Dining Room furnishings to the Dining Room Supervisor and/or the Executive Chef / Food Service Manager.

Attends all scheduled department meetings. Reads and adheres to all memos posted in the department.

Qualifications and Background

Education

High School Diploma or General education degree(GED)

1 to 3 months related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend simple instructions, short correspondence and memos.

Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

Ability to perform these operations using units of American money and weight measurement, volume & distance.

Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

Must be able to deal with emergency situations, resident complaints and problems.

Disclaimer to all current St. Ann's Community employees
As a current employee of St. Ann's Community, it is your responsibility to inform your manager that you have applied for this position. However, by submitting an online application you are granting St. Ann's Community permission to contact your current supervisor to determine eligibility for an internal transfer.

St. Ann's Community - 22 months ago - save job
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