Dir - Technology (IT Operations)
L'OREAL USA 10 reviews - Berkeley Heights, NJ

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Job Title: Director - Technology
Department: IT Operations
Location: Berkeley Heights, NJ

Job Description:
Provide ongoing administration and technical support for SAP systems including installations, upgrades, patching, performance tuning, troubleshooting, change management and spool/print management. Oversee system metrics, key performance Indicators and monitoring. Work across functional support areas to tune SAP Applications for optimal performance.

In additional to supporting the SAP application and infrastructure landscape, the ideal candidate will have experience and be responsible for supporting SAP dependent applications including HPOS, Taxware, Kewill Flagship and Paymetric.

Additional Responsibilities
  • Warehouse and store support related to RF connectivity, printing and performance
  • Perform installation, upgrades, client copies and system refreshes
  • Support SAP Functional and Development Teams
  • General System Monitoring (Logs, Work Processes, Dumps, Locks, etc.)
  • SAP Performance Tuning (ABAP, Logon Groups, Memory, CPU, Network)
8-10 years of hands on SAP Basis experience including full life cycle implementations of ECC, PI and Solution Manager
Proficient with AIX OS, Java, Windows Server, and Oracle 10/11
Strong knowledge with SAP associated applications and equipment (HP Output Server, Taxware, Paymetric, Kewill Flagship)
Landscape management (RFC destinations, transports ABAP & JAVA, apply OSS notes, client settings, client copy, client refresh)
Knowledge of IBM dynamic partitioning for CPU, memory and network
Available for extended off-hours support including nights, weekends and holidays
Ability to work with minimum supervision
Strong analytical and problem solving skills
Strong knowledge of technical infrastructure and networking
Knowledge of hardware capacity planning and high availability solutions
Experience with delivery and administration across large scale system landscapes
Ability to develop, articulate and build support around a long term vision and implement incremental milestones in support of that vision
Excellent communication skills

Preferred Experience:
  • SAP Basis Certified
  • EPI-USE Data Copy Tool
  • Georgia Softworks SAPConsole
  • Material Handling Equipment, Dematic BIM, Control Touch Systems, RF Scanning
  • POS Systems
  • AIX / Unix Scripting and shell programming
  • Wily Introscope
  • Aventx
  • EMC SRDF, BCV, Data Domain

About this company
10 reviews