eHealthInsurance Services, Inc.
Director Product Management -Platform
LOCATION: Mountain View, CA
An industry innovator over the past decade, eHealth, Inc. is an internet and technology company that is transforming the way health insurance is bought and sold in the United States.
Through eHealthInsurance.com , eHealth has helped over 3 million Americans find the quality health insurance products that best meet their personal needs and budget. eHealthInsurance customers receive personalized quotes from over 180 insurance carriers nationwide, compare plan rates and benefits, read customer reviews, and apply for coverage online. Through PlanPrescriber.com and eHealthMedicare.com , eHealth leverages insightful technology to match Medicare-eligible consumers with the best Medicare products based on their personal medical needs and budget. All of eHealth’s consumer-facing businesses are backed by a dedicated customer care team of highly skilled, licensed professionals.
eHealth is a profitable, publicly-traded company (Nasdaq: EHTH) based in Mountain View, CA. It also maintains offices in San Francisco, CA; Gold River, CA; Maynard, MA; Salt Lake City, UT; and Washington DC
eHealthInsurance is looking for a talented Director of Product Management to drive the conceptual and technical evolution of the eHealth Platform. The Platform is the core enabling element that allows eHealth to provide a set of common services that will be used by internal teams and customers to create, deploy and operate the next generation of health and health related exchange products.
The Director of Product Management will work closely with Architecture and Engineering teams, Product Management, and Sales and Marketing to guide the development of core platform functions and common product offerings. You will be responsible for driving both evolutionary and revolutionary change to our platform. The ideal candidate will have prior experience in product management of SaaS products, a deep understanding of customer and technical needs, and have the ability to build great platform products.
Our company has revolutionized the distribution of health insurance in this country and we’ve only just begun. We’re looking for the very best to join us and help lead us into the next phase of growth by inventing the de facto industry standard health and health related marketplace exchange.
You could be one of us if you…
Have a passion for eCommerce and great user experience
Have exceptional communication and leadership skills
A proven track record for delivering successful projects to market on time and on budget
A proven track record for effectively managing cross-functional and distributed project teams
Want to make a difference in a marketplace that is the focus of the nation’s attention
ESSENTIAL JOB FUNCTIONS:
Participate in developing the overall platform product strategy and roadmap
Create, execute and communicate the multi-year roadmap; proactively conceive, document and drive the creation of new features to achieve our product goals.
Priortize product enhancements as well as customer and partner requests by making smart, decisive tradeoffs using data-driven analysis and sound judgement.
Provide mentoring and guidance for the product and technology by participating in discussions and design reviews across the organizations.
The initial focus will be to evaluate and participate in an architecture review of our existing platform and related software and services infrastructure. This will provide the foundation to lead the charge to advance the platform to solve new challenges and leverage new technologies.
This role will not have any direct reports initially, but may over time.
Bachelor’s degree in either a technology or business discipline
At least 7 years technical product management, product development, or technical professional services
experience (must possess a solid understanding of the product development lifecycle and product
Demonstrted knowledge of SaaS product, architecture and deployment concepts
Experience building scalable, self-service SaaS applications
In depth knowledge of eCommerce tactics and customer-centric design
Strong knowledge of the eCommerce ecosystemand fluency with commonm web technologies
Demonstrated ability to differentiate between and build "Platforms" vs "Products" with experience
managing the develop0ment of internally used platforms and services
Proven track record of taking ownership and driving results on technical projects
Exceptional strategic thinking and prioritization skills
Ability to create a winning roadmap to achieve business goals while making difficult tradeoff decisions
Aptitude to make recommendations and decisions independently
Experience selling ideas to managementand making convincing arguments for the direction of products and platforms
A track record of successfully working with other product and business organizations, architecture, development, and QA to deliver high quality products and platforms
Strong organizational skills in task prioritization, effective time management, meeting facilitation,
conflict resolution, and risk identification/mitigation
Experience with an online retailer
Having shipped v1.0 products and supported it across multiple iterations including for key
customers would be ideal
Sales demo/traning experience especially for new product releases
Providing support for Product Marketing in terms of positioning, feature/benefit analysis and
Background in the health industry a plus
MBA or MS in a technical discipline a plus
eHealth brought e-commerce to the insurance business. Through its eHealthInsurance subsidiary, the company sells health insurance online to...