The Director of Restaurants is responsible for the daily operations of the Eastern Shores's only AAA Four Diamond Restaurant, Sherwood's Landing, the Purser's Pub, as well as the In-Room Dining.
- Highest standard of food product, kitchen and equipment sanitation, storage and handling procedures.
- Technical culinary food quality and portion control.
- Food product, presentation, service and guest relations standards.
- Comply with all hotel policies as noted in Employee Handbook.
- Follow labor and daily work assignment
- Prepares service station
- Controls supply inventory and generates requisitions
- Thorough menu knowledge
- Post hotel VIP guests and daily event sheets
- Monitor pace and table service detail
- Touch each table during dining
- Participate daily line ups
- Menu description of all items being served in dining room
- Adhere to strict uniform and grooming standards
- Thorough conversational knowledge of Hotel history and statistics
Directly supervises employees in the Sherwood's Landing, the Purser's Pub and In-Room Dining. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, the Director of Restaurants must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATIONAL AND REQUIRED SKILLS:
Five (5) years technical food/beverage service in luxury world-class hotel experience and/or training or equivalent.
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to clearly and effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate and percent in generating guest charges. Ability to understand Profit and Loss forms, as well as budgets.
Absolute quality-detailed service ethic.
Well-rounded management and operational troubleshooting and problem solving techniques.
Strong interpersonal staff and guest relations.
Team-minded approach to fellow workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to stoop, kneel or crouch.
The employee must frequently lift and/or move up to 35 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions on this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties the job, the employee occasionally work near moving mechanical parts and is occasionally exposed to extreme cold and extreme heat, as well as inclement weather.
The noise level in the work environment is usually moderate.
Our benefits package will include medical, dental, disability, life, supplemental life, ADD insurance and 401k insurance savings plan, as well as vacation and holiday pay. After 90 days of employment, you may participate in the company's 401k retirement savings plan. You are eligible for medical, dental, disability, life, supplemental life and ADD insurance benefits pursuant to various plans offered by the company. You are eligible for a majority of these plans after 90 days of full-time permanent employment. The effective date will be the first of the month following your 90th day worked. ll your information will be kept confidential according to EEO guidelines.
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