Director of Sales and Marketing
Hampton Inn / Hampton Inn & Suites - Carolina, PR

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Job Number:


Work Locations


Hampton Inn & Suites San Juan Puerto Rico

6530 Isla Verde



A Director of Sales with Hampton Inn and Suites is responsible for leading and directing the development and implementation of strategic sales and marketing plans and initiatives in the hotel�s continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

With nearly 1,900 hotels globally, Hampton Hotels offer guests friendly service, clean rooms and comfortable surroundings, every time. Guests also enjoy free high-speed Internet access, free hot breakfast and more. Plus, Hampton guarantees 100% satisfaction with every stay � if you're not satisfied, we don't expect you to pay.

We provide our guests with all the things they need at a great price, delivering the experience on which our guests depend. Our approachable, authentic and helpful teams genuinely connect with guests. Hampton exists to anticipate a traveler's needs, creating the edge to advance their journey.

Hampton is one of Hilton Worldwide's ten market-leading brands. For more information visit

If you appreciate friendly service and are committed to Guest satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton.

What will I be doing?

As a Director of Sales, you would be responsible for leading and directing the development and implementation of strategic sales and marketing plans and initiatives in the hotel�s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation

Partner with the Revenue Management team to include, but not limited to, determining sales pricing strategies, developing rates, establishing group thresholds, determining space utilization policy, deploying competitive data strategies, conducting demand analysis and managing market mix

Utilize and apply current technology and systems effectively

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

Recruit, interview and train team members

Manage pre-opening critical path and pre-opening, as needed

Participate in ownership meetings, as needed


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Ability to perform critical analysis.

Ability to manage extensive amounts of information and provides constructivefeedback/direction.

Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry.

Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Image.

Excellent spoken and presentation skills.

Considerable ability to listen effectively.

Ability to work effectively both independently and as a team.

Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives.


Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy.

Ability to manage multiple projects, meet and work effectively under time and resource constraints.

Ability to effectively lead team of professionals.



Four-year college degree preferred; additional/advanced degree coursework in business

administration, marketing and communications a plus.


Requires operations/sales leadership experience; preferably 5 years or more at a comparable hotel size and scope experience preferred.

Proven track record of successes in achieving revenue objectives.

Proven ability to recruit, motivate and train sales team.

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


Hospitality - We're passionate about delivering exceptional guest experiences.


Integrity - We do the right thing, all the time.


Leadership - We're leaders in our industry and in our communities.


Teamwork - We're team players in everything we do.


Ownership - We're the owners of our actions and decisions.


Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values




Customer Focus



What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll for Health & Welfare benefit plans, depending on eligibility. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.











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