Dispatch Operations Manager
Grocers Supply - Operations - Houston, TX

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The Dispatch Operations Manager will oversee the Transportation Department daily functions and provides direction as needed. This position is responsible for seeing that dispatch, drivers, and clerical needs of the company are met. The main focus of this position is managing the Transportation Team performance and communication with Customers and Employees. Additional responsibilities include the composition and maintenance of transportation reports.

Essential Functions of the Job:
Manage staff and monitor performance - resolve disciplinary issues as needed
Staff includes drivers, dispatchers, and clerical
Responsible for daily dispatch operation of approximately 1000 outbound loads weekly and approximately 1000 internal moves weekly
Responsible for daily dispatch operation of backhaul
Responsible for daily schedules and ensure on time dispatch
Oversee driver force of 250, clerical force of 2 and dispatchers of 8
Oversee daily functions of yard management
Ensure warehouse equipment needs are met daily
Ensure DOT rules and regulations are followed
Responsible to hold weekly staff meetings - Backup if Transportation Manager is not available
Oversee accident paperwork
Maintains audits confirming that the loads are delivered on time, driver logs, and driver trip sheets
Special Projects
All other duties as assigned

Required:
Minimum of 8 years experience in transportation or traffic and knowledge of DOT
Minimum of 5 years supervisory or team leadership experience
Excellent verbal and written communication skills
Professional Communication skills, both verbal and written
Professional business etiquette
Ability to make sound business decisions independently
Self-Starter
Ability to maintain confidential information
Ability to work with all levels of personnel within all departments
High School Degree or Equivalent

Preferred:
Some College preferred
Bilingual Spanish - English

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