***This position is represented by a bargaining unit, AFSCME - Technical. Dues or fair share deductions will be made.***
Graduation from high school or GEQ equivalent and two years experience conducting dispatching, video
monitoring, electronic surveillance, alarm management and response, emergency communications, access
administration, or related activity. Equivalent combination of related college or vocational coursework may substitute for work experience assessment. Ability to type a minimum of 30 words per minute. Ability to occasionally travel to work sites on-campus and other locations around the state.
Operate communications systems for 911 calls, police dispatch, alarm systems, station controls and surveillance
devices. Operate telephones, audio logging software, computers and peripherals, alarm systems, word
processors, base station controls, and surveillance equipment.
Answer emergency and non-emergency calls for service. Dispatch police, EMS, fire, or civilian resources as
needed via computer-aided-dispatch and ARMER communication system.
Access and relay information obtained from CJIS/NCIC data systems and other resources, and relay to
personnel in the field.
Implement incident, situational or emergency processes to include standard deployment, disasters, special
events and other contingencies. Activate alert and paging systems as determined by situational guides.
Prepare and maintain official records, log code requests and actions take. Perform data entry, maintain crime
statistics and file.
Answer questions and provide information to callers.
Oversee maintenance and repairs to assure functionality of communications center equipment and elements.
May train, orient, and review the work of other employees.
This position may be required to work on holidays, evenings, and weekends. The position makes critical
decisions independently and carries out duties in a high stress environment.
Does this position require a background check?