The Valet Attendant (Primary position) who is responsible for parking and retrieving guests’ passenger vehicles is called upon to fill the position of Transportation Shift Manager (Secondary position). The Transportation Shift Manager is responsible for the overall operation of the Transportation Department. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Must be 18 years of age or older upon employment.
High School diploma or equivalent required. Associates degree preferred.
Must have one (1) year of successful Valet Runner experience.
Supervisory experience preferred. Must have strong interpersonal, telephone and customer service skills.
Valid driver’s license required.
Applicants must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk and move through all areas of the casino.
Work outside in all types of weather conditions.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and members of the business community in all situations.