Raymour & Flanigan is currently seeking a full-time E-commerce Sales Consultant to join our successful web store team. This opportunity offers 40 hours per week and is based in Liverpool, NY at our Field Support Center. Our most successful E-commerce Sales Consultants have experience with sales, customer service, instant messaging, chat and excellent phone skills. This is a great opportunity for a highly motivated Sales Consultant in a fast paced environment.
Manage inbound call flow
Provide exceptional customer service and knowledgeable sales experience
Stay up to date on company products, features and programs as well as industry trends
Demonstrate attention to detail, accurately prepare orders and thoroughly document action steps taken in appropriate computer systems
Make recommendations to customers regarding products and services based on available information
1-2 years customer service experience and a proven customer focus
Ability to build strong, positive working relationships
Sales and/or call center experience a plus
Flexibility to work evenings, weekends and holidays.
Excellent phone etiquette, spelling and grammar
Raymour & Flanigan offers opportunities for advancement, plus a comprehensive benefits package that includes 401(k) with company match and profit sharing, medical, dental and vision benefits, paid vacation, short- and long-term disability, associate merchandise discount, tuition reimbursement program and paid life insurance.
Raymour & Flanigan proudly supports a drug free and smoke free work environment.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.
Raymours Furniture is heating up the oft-chilly Northeast, doing business as Raymour & Flanigan. The company operates more than 100...