City of Houston, TX - Houston, TX

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: END-USER ARCHITECT (OPERATIONS MANAGER) Applications Accepted From: All Persons Interested Houston IT Services Enterprise Operations 611 Walker, 9th floor Mon- Fri 8-5* *Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Manages the architecture of end-to-end life cycle for all corporate workstations. Uses best practices associated with standardization, patch/configuration management and remote administration, and ensures that the Personal Computer (PC) environment is scalable and supportable. Supports the design, architecture, and implementation of identity management solutions. Creates PC hardware and software standards for enterprise computer systems. Develops and manages PC operating system images containing other required software to maximize the efficiency of support operations including potential integration with Application Virtualization (App-V). Engineers PC solutions of all types in a manner that adheres to industry best practices. Establishes processes and systems for centralized PC computer management, including configuration, patching, and security along with integration into Microsoft's System Center suite. Assist in establishing processes and systems for Mobile Device Management (MDM). Designs, architects, and implements identity management solutions at all levels including but not limited to enterprise directory technologies and solutions (directories, virtual directories), security applications, access management solutions, user provisioning solutions, federated solutions, and so on. Studies and develops solutions for rule-based, policy-driven management of digital identities across disparate systems. Analyzes identity and related data across systems and develops solutions for linking records and data cleansing. Provides policy and strategic planning support to include researching relevant laws and policies, determining industry and government best practices, and understanding the state of the industry as they related to Federated Identity Management, Security, and general IT portfolio management. Drafts, reviews and/or finalizes documents such as strategic plans, component descriptions, performance measures, position papers and strategic roadmaps. Assure that the Federated Identity Management solution is aligned, both technically and with business program, to government-wide policies, programs, and solutions. Prepare and deliver presentations for feasibility studies, time, schedule, and cost estimates for executives, project teams, and other project stakeholders. Prepare, document, and deliver training materials including user guides, online instructional material, and classroom training material.

This position is physically comfortable; the individual has discretion about walking, standing, etc.


Requires an Associate's degree in Computer Science, Business Administration, Mathematics or a closely
related field.

Seven years of overall experience in the maintenance and operation of computer or data originating systems or a closely related field are required. Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

Valid Class "C" Driver's License and compliance with the City of Houston's policy on driving (AP 2-2).


Minimum of 3 years in advanced technical support, desktop engineering, and/or desktop architecture. 2+ years of hands-on experience with Microsoft Active Directory , 2+ years of experience with Microsoft System Center Configuration Manager (SCCM), Microsoft Desktop Optimization Packs (MDOP), Mobile Device Management (MDM) and Identity Management systems

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**


Department may administer skills assessment test.

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. The salary range is:

Salary Range – Pay Grade 27

OPENING DATE: February 6, 2013
CLOSING DATE: Open Until Filled

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.

For application status inquiries or special accommodations, please call Shelby Morrison, at 832-393-0204.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

An Equal Opportunity Employer