Education Officer - Action Center
Mercy Corps - Portland, OR

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Mercy Corps has developed a comprehensive family of programs designed to inspire leadership and action among young people. The agency works with diverse teens who want the tools, knowledge, activities, recognition, and committed adult guidance to turn passion into action. Research shows that the values we learn as young people strongly influence our behavior and attitudes as adults. By organizing and inspiring young people, Mercy Corps is enabling them to make a difference today, and become leaders for tomorrow.

Mercy Corps launched an Action Center in Portland, Oregon in 2009. The Action Centers features highly interactive, media-rich exhibits that explain the complex causes of hunger and poverty and provide a platform for direct action. Through the Action Center, Mercy Corps seeks to expand its advocacy for a more knowledgeable, engaged and active population through trainings, curriculum, and opportunities for classroom involvement.

The Education Officer (EO) is responsible for managing and growing relationships with schools and educators in the tri-county area surrounding Portland, in the State of Oregon and in Clark County in Washington, to increase school participation at the Action Center (AC); coordinate and deliver youth workshops; conduct ongoing outreach to targeted student/teacher audience, and develop Action Center curriculum offerings. The EO will maintain and oversee existing AC education programs, design and implement new AC educational programs including teacher-training programs, and implement and track program evaluations.. S/he will also work closely with the education team to develop curriculum and workshops for school group visits to the Center.


Build a network and manage relationships with educators and schools in Pacific Northwest and nationally.

Maintain and build educator list of contacts.
Provide regular updates to educators and schools for involvement in global engagement programming.
Recruit schools for Action Center workshops and visits through offsite presentations, conferences, and targeted phone and email outreach.
Seek to build and maintain partnership relationships with area schools that extend over years where the action center is an integrated part of teacher’s curriculum.

Establish a communication/marketing strategy for outreach with teacher contacts based on the school calendar and data collected through teacher surveys.
Maintain a comprehensive list of partnership relationships and history.
Assist in daily operations of the Action Center including POS management, volunteer recruitment and management and ensuring a positive experience for visitors.
Conduct “tours” or workshops to visiting groups (not necessarily students), businesses, donors, and for internal Mercy Corps staff .

Programmatic Oversight

1) Oversee existing AC programs, as well as design and implement new programs

  • Facilitate workshops for school groups from Middle School through University.
  • Design, write, update and adapt global issues, skills and community mobilization curriculum to meet changing needs.
  • Coordinate, plan and oversee youth programming, procuring a sustainable structure and network of participants.
  • Create and implement consistent measures and evaluations for assessment of all educational programs.
  • Oversee scheduling education workshops and programs as well as interns’ schedule.
  • Design scope-of-work for interns, recruit, and mentor interns from local colleges during school year and summer.
  • .
2) Design curriculum and materials for the Action Center, web and in-person trainings.

  • Design, write and update global issues, skills and community mobilization curriculum to Oregon standards in collaboration with the education team.
  • Conduct research on international development issues and policies, attend brownbags and inquire with POP’s and TSU staff for stories.
  • Build and maintain relationships with TSU and POPs teams in order to expand and improve curriculum.
3) Assist in the design and evaluation of teacher training

  • Continue building relationships with teacher training potential.
  • Design educator programs, manage budgets and support strategic planning.
  • Monitor program to ensure outcomes are met.
  • Evaluate educator program outcomes and prepare analysis and recommendations.
  • Support proposal development and donor report submission.
4) Assist in the monitoring and evaluation of AC youth programming:

  • Work closely with a monitoring and evaluation intern to monitor and evaluate partnerships, 2 hour workshops and teacher satisfaction.
  • Attend Youth Working Group Monthly Elluminate Sessions.
  • Attend appropriate DM&E monthly Elluminate coffee hours.
Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in design, monitoring and evaluation.


REPORTS DIRECTLY TO: Director of the
Action Center.

WORKS DIRECTLY WITH: Executive Director, Web team, Public Outreach and Advocacy team

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Bachelor's degree in education, education policy, international development or relevant field.

2-4 years' experience in education curriculum writing and/or youth development trainings.
2-4 years' professional experience with high school or middle school students. Preferably in experiential education.
Strong understanding and knowledge of international development issues preferred.

Excellent facilitation and presentation skills, including experience presenting to large groups.
Exceptional organizational skills and attention to detail.
Excellent skills for facilitating group process.
Extensive experience working in team environments.
Exceptional written and oral communication skills.
Proficient in Microsoft Office applications (including Excel).

The successful Education Officer is committed to global citizenship education. S/he is a self-starter, quick learner, with a keen sense of how to work effectively with oth ers and with teens. The Education Officer approaches work with zeal and enthusiasm, is flexible, responds well to changes. S/he possesses a good sense of humor, high degree of professionalism, and demonstrates respect for others. Must have the ability to work with various teams within Mercy Corps and to thrive in a start-up atmosphere with its many challenges, rewards, evolving structures and chaotic pace. Flexibility to accommodate after-hours and weekend work is essential, as well as the ability to multi-task, set priorities, and work under strict deadlines. The Education Officer will possess an awareness and sensitivity to international development issues and diverse cultures, as well as strong inter-personal and cross-cultural communication skills. S/he will have an ability to understand and resolve complex issues, a commitment to the mission and values of Mercy Corps, and a passion for learning and innovation.

This position is based in Portland and requires occasional night and weekend hours. There will be required offsite meetings.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Required Skills

Required Experience

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Mercy Corps is dedicated to helping the poor and oppressed in developing countries. The not-for-profit organization offers emergency relief...